At Swanari Fashion , we ensure quick, safe, and reliable delivery of your orders. Our goal is to provide a smooth shopping experience from checkout to doorstep.

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1️⃣ Order Processing Time

• All orders are processed within 1–3 business days.
• Orders placed during weekends, holidays, or peak sale days may require an additional 1–2 working days.
• Custom-stitched or made-to-order products may have extended processing time.

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2️⃣ Shipping Time

Delivery timelines depend on your location:

• Standard Delivery (India): 4–8 business days
• Express Delivery (if available): 2–4 business days
• Remote areas may take extra time depending on courier availability.

Note: Delivery delays may occur due to festivals, weather issues, or courier challenges.

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3️⃣ Shipping Charges

• Shipping charges are calculated at checkout based on order weight, delivery location & carrier charges.
• Free shipping may be available during offers or above a certain order value (brand can specify).
• COD (Cash on Delivery) fees may apply if the option is available.

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4️⃣ Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.
• Tracking updates may take a few hours to reflect depending on the courier partner.

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5️⃣ Delivery Attempts

• Courier partners usually attempt delivery 2–3 times.
• If the customer is unreachable or address is incorrect, the parcel may return to us.
• Re-shipping charges will apply for sending the order again.

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6️⃣ Address Accuracy

To ensure successful delivery, customers must:

• Provide complete and accurate address
• Mention correct pin code, phone number & landmark
• Ensure availability to receive the parcel

Incorrect address or missed deliveries are the customer’s responsibility.

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7️⃣ International Shipping (Optional)

If applicable:

• We ship worldwide through trusted courier partners.
• Shipping charges vary based on destination & weight.
• Customs duties, import taxes & clearance fees are the customer’s responsibility.
• Delivery timelines depend on country regulations and courier networks.

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8️⃣ Damaged or Tampered Packages

If you receive a damaged or tampered parcel:

• Do not accept the package
• Record a video/photo and send it to our support team within 24 hours
• We will assist with a replacement or resolution after verification

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9️⃣ Delays Beyond Control

We are not responsible for delays due to:

• Weather conditions
• Natural disasters
• Courier issues
• Political disturbances
• High order volumes during festivals

However, we always try to support customers with the best possible updates.

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🔟 Contact Information

For shipping-related queries, contact us:
📧 Email: [email protected]
📱 WhatsApp: (+91) 7460066174
🕒 Timing: 10 AM – 7 PM (Mon–Sat)