📘 Cancellation Policy 📘

1️⃣ Order Cancellation by Customer

Customers may request cancellation if:

• The order is not yet shipped
• Cancellation request is made within 6 hours of placing the order

Once the order is packed or shipped, it cannot be cancelled.

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2️⃣ Cancellation After Dispatch

Once dispatched:

• The order cannot be cancelled
• You may request a return after receiving the product (as per Return Policy)

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3️⃣ Cancellation for COD Orders

• COD orders may require verification.
• If the customer is unreachable or declines verification, the order may be cancelled.
• Frequent cancellations by the same customer may result in COD being disabled for future orders.

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4️⃣ Order Cancellation by Brand

We may cancel an order due to:

• Payment issues
• Incorrect customer details
• Unavailability of product
• Technical errors
• Fraudulent activity detected

In such cases:

• Customers will be notified via SMS/email
• Refund will be processed (if prepaid)

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5️⃣ Refund After Cancellation

• Prepaid refunds will be processed to the original payment method within 5–7 working days.
• COD cancellations do not involve refunds.

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6️⃣ No-Cancellation Items

• Personalized, stitched, or made-to-order garments
• Sale/discounted items
• Items labeled “No Cancellation” at checkout

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7️⃣ Modification of Orders

Changes to size, address, or product:

• Can be requested only before dispatch
• After shipping, modifications are not possible

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8️⃣ Contact for Cancellation

For cancellations, reach out:
📧 Email: [email protected]
📱 WhatsApp: (+91) 7460066174